Posted by on | Featured

• When I make an online booking, do I have to give my credit card or bank details? How secure is it?There are various ways to make your booking online. You have the option of paying through Netbanking, debit card, credit card, ITZ Cash Card, Wallet payments like Freecharge, Mobikwik, Payzapp, Paytm, Jiomoney, and also UPI payment. You can choose any of the payment modes that are convenient for you. For protection against any unauthorized use of bank details, the process takes place through a secure server, which ensures encryption of all your details. For further information, you can check our Privacy Policy.
• Will I be charged if I cancel? If you cancel the booking 48 hours before checking in, you will receive a complete refund. However, if you cancel the booking after 48 hours, there will be a retention charge. Hence, please cancel in accordance with the policy outlined above.
• I have a discount code; how can I use it?While booking, you will be prompted for a promo code. If your discount code is valid, you can enter it while booking, and it will be accordingly applied.
• I seem to have lost my booking confirmation number?
  Please contact us. Our customer service team will be able to retrieve your confirmation with your details.
• How can I reserve a group of rooms?
  Four rooms can be booked at a time. If you need multiple reservations, kindly contact us, and we will help you out.

Comments are closed.